Patio 44: Elevating Hospitality with EasyVoIP’s Small Business Phone System
Posted on March 13, 2025 | By EasyVoIP Team | Hattiesburg, MS
In the heart of South Mississippi, Patio 44 has built a reputation for exceptional dining and hospitality across its Hattiesburg, Biloxi, and Gulfport locations. But behind their chef-driven menus and warm Southern charm lies a communication challenge that threatened their 4.5-star legacy. That’s where EasyVoIP stepped in with a small business phone system designed to keep their operations as smooth as their bourbon selection. Learn more about how we transformed Patio 44.
A Mississippi Dining Icon
Patio 44’s story began in 2012 when Ron Savell envisioned a dining haven at 4th Street and 40th Avenue in Hattiesburg, MS. A chance reunion with Josh and Crystal Rogers in 2013 sparked a partnership that turned the dream into reality. Today, their three locations serve up a mix of culinary creativity and Southern hospitality, drawing crowds for both casual dinners and private events.
Hattiesburg Location
Biloxi Location
The Communication Crunch
With success came a flood of calls—reservations, takeout orders, and private event inquiries—that overwhelmed Patio 44’s staff during peak hours. Their old system lacked the ability to hold, transfer, or park calls, and without an IVR (Interactive Voice Response), routing traffic efficiently was impossible. This bottleneck put their renowned service at risk, especially across multiple locations.
“We were juggling too much, and it showed,” says Josh Rogers. “We needed a solution that could keep up with our growth.”
EasyVoIP’s Game-Changing Solution
EasyVoIP delivered a wireless phone system tailored for Patio 44’s needs, installing two Fanvil V62W desk phones and two Yealink W56H cordless units at each location. This 4-line phone system for small business brought advanced features like call holding, transferring, parking, an IVR for seamless routing, and voicemail-to-email—transforming chaos into efficiency.
Fanvil V62W
Yealink W56H
A Seamless Transformation
The impact was immediate. Staff could now focus on crafting dishes and hosting events, while the IVR handled call routing across Hattiesburg, Biloxi, and Gulfport. Voicemail-to-email kept communication flowing, and the system’s scalability ensured Patio 44 could grow without missing a beat. “It’s a lifesaver,” Josh notes. “Our guests notice the difference, and our team thrives.”
The Private Room (Hattiesburg)
Your Business, Powered by EasyVoIP
Patio 44’s story shows how the right small business phone system can elevate operations, no matter the industry. Based in Hattiesburg, MS, EasyVoIP is proud to support local businesses with wireless phone systems and 4-line phone systems for small business that deliver reliability and flexibility. Ready to transform your communication? Visit our Patio 44 case study or get your free quote today to see how we can help your business shine.
If you’ve been searching for reliable and cost-effective alternatives to AT&T Business Phone solutions, look no further—EasyVoIP is here to transform the way your business communicates. With unmatched affordability, robust features, and customer-centric support, we’re redefining what businesses can expect from their phone service.
Why Switch to EasyVoIP?
Affordable Plans: Starting at just $25 per month, EasyVoIP delivers high-quality communication without breaking the bank. Compare this with typical rates from AT&T, and you’ll see why businesses are making the switch.
All-in-One Features: We include all the features your business needs—IVR, voicemail-to-email, call forwarding, and mobile apps—at no extra cost. No hidden fees, just clear and straightforward pricing.
Seamless Transition: Switching from AT&T is hassle-free. Our team takes care of number porting and setup at no additional charge, ensuring zero downtime for your business.
Exceptional Support: Need help? Our friendly support team is available 24/7 to assist you with anything from setup to troubleshooting.
Your First Month Is Free!
To make your decision even easier, we’re offering your first month free for businesses switching from AT&T. It’s the perfect way to experience the EasyVoIP difference without any risk.
Take the Next Step
Switching to EasyVoIP isn’t just a choice—it’s a smart move for your business. Save money, unlock advanced features, and enjoy unparalleled support that grows with you.
EasyVoIP specializes in providing modern, scalable, and affordable communication solutions for businesses of all sizes. From startups to enterprises, we’re committed to delivering services that enhance productivity and customer satisfaction.
Business phone systems can be broadly categorized into two types: traditional and VoIP. Traditional systems use traditional landlines and require dedicated hardware, while VoIP systems utilize internet connections to transmit voice data. Both options have their pros and cons, so it's essential to carefully consider your business needs before making a decision.
Overview of Traditional Business Phone Systems
Traditional business phone systems, also known as PBX (Private Branch Exchange), use traditional landlines and physical hardware to transmit voice data. These systems have been a popular choice for businesses for many years due to their reliability and familiarity. However, they require a dedicated phone line and on-premises equipment, which can be expensive and limited in scalability.
Introduction to VoIP Business Phone Systems
VoIP (Voice over Internet Protocol) business phone systems use internet connections to transmit voice data. This technology allows for greater flexibility and scalability compared to traditional phone systems. VoIP systems offer advanced features like call routing, voicemail-to-email, and conference calling, making them a popular choice for businesses of all sizes. With the ability to make and receive calls from any device with an internet connection, VoIP systems provide seamless communication and enhanced productivity.
Key Factors to Consider
When choosing a business phone system, it is important to consider factors such as scalability and flexibility to accommodate future growth. Additionally, evaluating the features and integration options can help determine if the system aligns with your business needs.
Scalability and Flexibility
Scalability and flexibility are crucial considerations when choosing a business phone system. A scalable system can grow with your business, accommodating future expansion. Additionally, a flexible system allows for customization and integration with other software and devices, ensuring seamless communication across all channels.
Features and Integration Options
When choosing a business phone system, consider the features and integration options available. Look for features like voicemail, call forwarding, and conference calling. Integration with other software and devices, such as CRM systems or mobile phones, can enhance productivity and streamline communication.
Top Business Phone System Providers
There are several top business phone system providers in the market, including EasyVoIP and 8×8. These providers offer a range of features and integration options to meet the needs of small businesses and large enterprises. Both RingCentral and 8×8 have been highly rated for their reliability, customer support, and user-friendly interfaces. It is important to thoroughly research and compare different providers to find the best fit for your business.
Highlights of EasyVoIP
EasyVoIP is a leading business phone system provider known for its advanced features and user-friendly interface. It offers scalability, integration options, and excellent customer support. With a simple pricing structure that includes all features for a fixed price, EasyVoIP is a popular choice for businesses of all sizes.
Overview of 8×8 Business Phone System
8×8 is a reliable and feature-rich business phone system provider. It offers a cloud-based communication platform that includes voice, video, chat, and contact center solutions. With its advanced features and seamless integration options, 8×8 is an excellent choice for businesses looking to enhance their communication capabilities pricing can get up there depending on the features you're after.
Choosing the Right Phone System for Your Business
When choosing a phone system for your business, it is important to consider the specific needs of your company. For small businesses, factors like cost-effectiveness and ease of use are crucial. However, large enterprises may prioritize scalability and advanced features. Analyzing these factors will help you identify the best phone system solution for your business.
Factors to Consider for Small Businesses
When choosing a phone system for a small business, cost-effectiveness and ease of use are crucial factors to consider. Small businesses should also look for scalability options that allow for growth, as well as features like voicemail, call forwarding, and conferencing capabilities. Additionally, it is important to choose a provider that offers reliable customer support and ensures smooth integration with existing systems. By considering these factors, small businesses can find a phone system that meets their needs while staying within their budget.
Factors to Consider for Large Enterprises
When choosing a phone system for large enterprises, scalability and reliability are key considerations. They should opt for a system that can handle a high volume of calls and offer advanced features such as call analytics and CRM integrations. Additionally, large enterprises should select a provider that offers enterprise-level security and 24/7 customer support to ensure smooth operations.
Conclusion
In conclusion, choosing the right phone system for your business is crucial for effective communication and productivity. Whether you are a small business or large enterprise, considering factors such as scalability, features, and integration options will help you make an informed decision. Avoid common pitfalls by thoroughly researching and comparing different providers. With the right business phone system in place, you can enhance your communication capabilities and streamline operations.
Business phone systems can be broadly categorized into two types: traditional and VoIP. Traditional systems use traditional landlines and require dedicated hardware, while VoIP systems utilize internet connections to transmit voice data. Both options have their pros and cons, so it’s essential to carefully consider your business needs before making a decision.
Overview of Traditional Business Phone Systems
Traditional business phone systems, also known as PBX (Private Branch Exchange), use traditional landlines and physical hardware to transmit voice data. These systems have been a popular choice for businesses for many years due to their reliability and familiarity. However, they require a dedicated phone line and on-premises equipment, which can be expensive and limited in scalability.
Introduction to VoIP Business Phone Systems
VoIP (Voice over Internet Protocol) business phone systems use internet connections to transmit voice data. This technology allows for greater flexibility and scalability compared to traditional phone systems. VoIP systems offer advanced features like call routing, voicemail-to-email, and conference calling, making them a popular choice for businesses of all sizes. With the ability to make and receive calls from any device with an internet connection, VoIP systems provide seamless communication and enhanced productivity.
Key Factors to Consider
When choosing a business phone system, it is important to consider factors such as scalability and flexibility to accommodate future growth. Additionally, evaluating the features and integration options can help determine if the system aligns with your business needs.
Scalability and Flexibility
Scalability and flexibility are crucial considerations when choosing a business phone system. A scalable system can grow with your business, accommodating future expansion. Additionally, a flexible system allows for customization and integration with other software and devices, ensuring seamless communication across all channels.
Features and Integration Options
When choosing a business phone system, consider the features and integration options available. Look for features like voicemail, call forwarding, and conference calling. Integration with other software and devices, such as CRM systems or mobile phones, can enhance productivity and streamline communication.
Top Business Phone System Providers
There are several top business phone system providers in the market, including EasyVoIP and 8×8. These providers offer a range of features and integration options to meet the needs of small businesses and large enterprises. Both RingCentral and 8×8 have been highly rated for their reliability, customer support, and user-friendly interfaces. It is important to thoroughly research and compare different providers to find the best fit for your business.
Highlights of EasyVoIP
EasyVoIP is a leading business phone system provider known for its advanced features and user-friendly interface. It offers scalability, integration options, and excellent customer support. With a simple pricing structure that includes all features for a fixed price, EasyVoIP is a popular choice for businesses of all sizes.
Overview of 8×8 Business Phone System
8×8 is a reliable and feature-rich business phone system provider. It offers a cloud-based communication platform that includes voice, video, chat, and contact center solutions. With its advanced features and seamless integration options, 8×8 is an excellent choice for businesses looking to enhance their communication capabilities pricing can get up there depending on the features you’re after.
Choosing the Right Phone System for Your Business
When choosing a phone system for your business, it is important to consider the specific needs of your company. For small businesses, factors like cost-effectiveness and ease of use are crucial. However, large enterprises may prioritize scalability and advanced features. Analyzing these factors will help you identify the best phone system solution for your business.
Factors to Consider for Small Businesses
When choosing a phone system for a small business, cost-effectiveness and ease of use are crucial factors to consider. Small businesses should also look for scalability options that allow for growth, as well as features like voicemail, call forwarding, and conferencing capabilities. Additionally, it is important to choose a provider that offers reliable customer support and ensures smooth integration with existing systems. By considering these factors, small businesses can find a phone system that meets their needs while staying within their budget.
Factors to Consider for Large Enterprises
When choosing a phone system for large enterprises, scalability and reliability are key considerations. They should opt for a system that can handle a high volume of calls and offer advanced features such as call analytics and CRM integrations. Additionally, large enterprises should select a provider that offers enterprise-level security and 24/7 customer support to ensure smooth operations.
Conclusion
In conclusion, choosing the right phone system for your business is crucial for effective communication and productivity. Whether you are a small business or large enterprise, considering factors such as scalability, features, and integration options will help you make an informed decision. Avoid common pitfalls by thoroughly researching and comparing different providers. With the right business phone system in place, you can enhance your communication capabilities and streamline operations.
Key Takeaways for Selecting the Right Business Phone System
When selecting a business phone system, it is important to consider factors such as scalability, features, and integration options. Conduct thorough research and compare different providers to make an informed decision that aligns with your business needs. Avoid common pitfalls by carefully evaluating each option and its suitability for your organization.
Common Pitfalls to Avoid When Choosing a Business Phone System
When choosing a business phone system, it’s important to avoid common pitfalls. These include not considering scalability and growth potential, overlooking essential features, failing to assess integration options, and not thoroughly researching providers. To make an informed decision, businesses should carefully evaluate each option and ensure it aligns with their specific needs.
Small businesses rely heavily on effective communication to ensure smooth operations and maintain customer satisfaction. A multi-line phone system offers a practical solution that allows businesses to handle multiple calls simultaneously and streamline their communication processes. In this article, we will explore the benefits of using a multi-line phone system for small businesses, such as enhanced communication capabilities, a professional image, increased efficiency, and cost savings. By considering these factors, businesses can make informed decisions about investing in a multi-line phone system.
What is a multi-line phone system?
A multi-line phone system is a telecommunications solution that allows businesses to have multiple phone lines connected to a single system. This enables businesses to handle multiple calls simultaneously, ensuring efficient communication with customers, clients, and employees. With a multi-line phone system, businesses can have features such as call transferring, call routing, conference calling, voicemail, and more. It provides the flexibility and functionality needed for effective communication in a small business environment.
Benefits of using a multi-line phone system for your small business
Using a multi-line phone system for your small business offers several benefits. It enhances communication by providing improved call handling and routing options, allowing for efficient collaboration among employees. It also helps create a professional image with multiple phone lines for different departments or employees, along with customizable greetings and hold music. Additionally, it increases efficiency with features like call transfer and conference calls, as well as voicemail and call forwarding options. Furthermore, a multi-line phone system can lead to cost savings by consolidating phone services and reducing hardware costs, while also lowering long-distance and international calling charges. Investing in a multi-line phone system can greatly improve communication and productivity for small businesses.
Enhanced Communication
Enhanced communication is a key advantage of using a multi-line phone system for your small business. With improved call handling and routing options, you can ensure that calls are directed to the right department or employee, reducing the chance of missed calls and increasing customer satisfaction. Additionally, the system allows for efficient collaboration and communication among employees, making it easier to share information and work together on projects. This ultimately leads to better productivity and a more streamlined workflow.
Improved call handling and routing options
Improved call handling and routing options is one of the key benefits of using a multi-line phone system for small businesses. With features like auto-attendants, call queues, and voicemail-to-email, calls can be efficiently and effectively managed. Calls can be automatically routed to the right department or employee, reducing the chance of missed calls and ensuring a smoother customer experience. This improves overall communication and helps small businesses provide better customer service.
Efficient collaboration and communication among employees
In a small business, efficient collaboration and communication among employees is crucial for productivity and success. A multi-line phone system helps facilitate this by providing features such as extension dialing, intercom functionality, and call transferring. Employees can easily communicate with each other, share information, and collaborate on projects without the need for face-to-face meetings. This improves efficiency, streamlines workflows, and supports seamless teamwork within the organization.
Professional Image
A multi-line phone system can help small businesses maintain a professional image. With multiple phone lines for different departments or employees, incoming calls can be routed to the appropriate person or department, ensuring a prompt and efficient response to customer inquiries. Customizable greetings and hold music also add a professional touch, leaving a positive impression on callers.
Multiple phone lines for different departments or employees
A multi-line phone system allows small businesses to have separate phone lines for different departments or employees. This means that incoming calls can be directed to the appropriate person or department, ensuring efficient communication and prompt responses to customer inquiries. By having designated phone lines, small businesses can offer better customer service and maintain a professional image. Additionally, it helps to streamline internal communication and collaboration among employees.
Customizable greetings and hold music
One of the benefits of a multi-line phone system for small businesses is the ability to customize greetings and hold music. This allows businesses to create a professional and personalized experience for their callers. Customizable greetings can include important information such as business hours or current promotions, while hold music can help to keep callers engaged and entertained while they wait. By incorporating these features, small businesses can enhance their professional image and provide a more pleasant caller experience.
Increased Efficiency
One of the key benefits of a multi-line phone system for small businesses is the increased efficiency it provides. With features like call transfer and conference call capabilities, employees can easily connect with each other and collaborate effectively. Additionally, options like voicemail and call forwarding ensure that no important calls or messages are missed, allowing for seamless communication and streamlined workflows. These efficiency-enhancing features help businesses save time and increase productivity.
Call transfer and conference call features
Call transfer and conference call features are essential for enhancing communication within a small business. With the ability to transfer calls to different employees or departments, customers can be efficiently directed to the right person. Conference calling enables multiple team members to participate in a call, fostering collaboration and improving decision-making. These features ensure smooth communication and effective teamwork, ultimately leading to increased productivity.
Voicemail and call forwarding options
Voicemail and call forwarding options are crucial features offered by multi-line phone systems for small businesses. Voicemail allows callers to leave messages when employees are unavailable, ensuring no important messages are missed. Call forwarding allows calls to be redirected to another phone number, ensuring continuous availability and seamless communication. These options enhance customer satisfaction and productivity by providing flexibility and accessibility to employees.
Cost Savings
Utilizing a multi-line phone system can result in significant cost savings for small businesses. By consolidating phone services into a single system, businesses can avoid the need for multiple phone lines and hardware, reducing expenses. Additionally, multi-line phone systems often offer lower long-distance and international calling charges, further minimizing costs. This allows businesses to allocate their budget more efficiently and save money in the long run.
Consolidated phone services and reduced hardware costs
Utilizing a multi-line phone system can result in significant cost savings for small businesses. By consolidating phone services into a single system, businesses can avoid the need for multiple phone lines and hardware, reducing expenses. Additionally, multi-line phone systems often offer lower long-distance and international calling charges, further minimizing costs. This allows businesses to allocate their budget more efficiently and save money in the long run.
Lower long-distance and international calling charges
Utilizing a multi-line phone system can lead to significant cost savings on long-distance and international calls. Many multi-line phone systems offer lower rates for these types of calls compared to traditional phone services. By taking advantage of these reduced charges, small businesses can minimize their communication expenses and allocate their budget more effectively. This can result in substantial savings over time, making a multi-line phone system a cost-efficient choice for small businesses.
Conclusion
In conclusion, investing in a multi-line phone system can greatly benefit small businesses in terms of enhanced communication, a professional image, increased efficiency, and cost savings. With improved call handling options, customizable greetings, and call transfer features, businesses can ensure effective collaboration and provide excellent customer service. Furthermore, with consolidated phone services and lower long-distance charges, companies can optimize their communication expenses. Consider the needs and budget of your business to choose a suitable multi-line phone system that will support your growth and success.
Factors to consider before choosing a multi-line phone system
When choosing a multi-line phone system for your small business, there are several factors to consider. First, assess the size of your business and the number of phone lines required. Consider the scalability and flexibility of the system to accommodate future growth. Evaluate the features and functionality that align with your business needs, such as call routing options and conferencing capabilities. Additionally, compare different providers and their reputation, customer support, and pricing to select a reliable and cost-effective solution.
Benefits of investing in a multi-line phone system for your small business
Investing in a multi-line phone system for your small business offers numerous benefits. It enhances communication by providing improved call handling and routing options, as well as efficient collaboration among employees. It also helps establish a professional image with multiple phone lines for different departments and customizable greetings. Additionally, it increases efficiency through features like call transfer, conference calling, voicemail, and call forwarding. Furthermore, it leads to cost savings by consolidating phone services and reducing hardware costs, as well as lowering long-distance and international calling charges.
