Elevating Patio 44’s Operations
See how EasyVoIP’s wireless 4-line phone system streamlined communication for this Mississippi dining leader.
Learn MoreAbout Patio 44
In 2012, Ron Savell set out to create a premier dining destination at 4th Street and 40th Avenue in Hattiesburg, MS. A pivotal meeting with Josh and Crystal Rogers in January 2013, during Brewsky’s grand opening, laid the foundation for Patio 44. Together, they developed a chef-driven menu paired with an exceptional wine and bourbon selection, expanding to three successful locations across South Mississippi with a commitment to quality and hospitality.
Biloxi
Gulfport
Hattiesburg
The Communication Challenge
Patio 44’s three bustling locations struggled with an influx of calls—takeout orders, reservations, and event inquiries—especially during peak hours. Without the ability to hold, transfer, or park calls, and lacking an IVR to route traffic efficiently, staff faced mounting pressure. This threatened their reputation for exceptional service, necessitating a robust solution.
Staff Overload
Calls disrupted focus on guest service.
Customer Delays
Wait times impacted satisfaction.
Event Bottlenecks
Inquiries slowed booking processes.
EasyVoIP’s Solution
EasyVoIP deployed a wireless 4-line phone system at each Patio 44 location, featuring two Fanvil V62w desk phones and two Yealink 56H cordless units. This upgrade introduced call holding, transferring, parking, an IVR for efficient routing, and voicemail-to-email functionality, significantly improving operational efficiency.
Fanvil V62W
Yealink W56H
Efficient Routing
IVR directs calls with precision.
Advanced Call Management
Hold, transfer, and park capabilities.
Voicemail Integration
Messages delivered directly to email.
Transforming Patio 44
With EasyVoIP’s 4-line phone system for small business, Patio 44’s staff can now prioritize exceptional dining experiences and event coordination. “The difference is night and day,” says Josh. Enhanced communication has strengthened their operations and elevated guest satisfaction across all locations.
Improved Service
Staff focus on guests, not phones.
Streamlined Events
Efficient handling of bookings.
Enhanced Reputation
Positive feedback reflects the upgrade.
Private Dining Excellence
Patio 44 offers sophisticated private dining spaces for events ranging from business meetings to celebrations, supported by a wireless phone system that ensures seamless coordination and service.
The Smith Room (Biloxi)
Accommodates 100 with a private patio option.
The Wine Room (Gulfport)
Intimate setting for up to 40 guests.
The Private Room (Hattiesburg)
Renovated space for 50, designed for comfort.
Why Choose EasyVoIP
EasyVoIP’s wireless phone systems and 4-line phone systems for small business provide reliable call quality, straightforward installation, and scalability, complemented by round-the-clock support—ideal for businesses like Patio 44.
Superior Audio
Clear, dependable call performance.
Scalable Design
Adapts to business growth.
24/7 Support
Assistance whenever you need it.
Enhance Your Business
Optimize communication with EasyVoIP’s proven wireless 4-line phone system, as demonstrated by Patio 44’s success.