Park & Retrieve Calls on Your Yealink W56H
Master call parking with EasyVoIP’s Yealink W56H cordless phone. Follow these simple steps to park an active call or retrieve a parked call from Park 1 (701) or Park 2 (702).
Parking an Active Call
Need to park a call for someone else? Here’s how:
- While on the Call:
Look at the softkeys below the screen. The Right Soft Key says Options. - Press the Right Soft Key:
Hit the Right Soft Key labeled Options. - Scroll to Call Park:
Press the Up Arrow (on the navigation button) once or twice until Call Park appears. - Select Call Park:
Press the OK key (middle softkey) to select Call Park. - Call Is Parked:
The call parks on Park 1 (701). You’ll hear a beep or message, and it disconnects. Tell your team: “It’s on Park 1.”
Retrieving a Parked Call
Ready to pick up a parked call? Do this:
- Dial the Park Number:
- For Park 1: Dial 701 (press 7, 0, 1), then press the green Talk key.
- For Park 2: Dial 702 (press 7, 0, 2), then press the green Talk key. - Connect:
The parked call picks up—you’re now talking to the customer.
Quick Reference
Park a Call:
Right Soft Key (Options) > Up > Call Park > OK
Goes to Park 1 (701)
Retrieve a Call:
Park 1: 701 > Talk
Park 2: 702 > Talk