What is PoE?
Power over Ethernet (PoE) enables devices to receive both data connectivity and electrical power through a single cable, simplifying infrastructure, especially in VoIP phone setups.
What is an SBC?
A Session Border Controller (SBC) is crucial for SIP-based VoIP security, offering call management, interoperability, and voice quality optimization. Despite leveraging IP, SBCs protect against security threats and enhance call quality with advanced traffic management.
What is ASA in VoIP?
Average Speed of Answer (ASA) in VoIP quantifies the average wait time for callers in a queue. It’s essential for maintaining service level agreements and understanding customer experience in call centers.
What is BLF?
Busy Lamp Field (BLF) is a feature indicating the status of other phones in the network, useful for monitoring call activities in office settings.
What is Call Bridging?
Call Bridging provides a phone number for conference call participants, analogous to a convention center hosting different groups in separate rooms.