What is SIP Registration?
SIP Registration is the process of establishing a connection between a device and a service provider’s network, ensuring the device’s legitimacy for call handling.
What is SIP Trunking?
SIP Trunking is a VoIP service connecting an on-site PBX to the telecom network, with the PBX managing calls and features, and the provider ensuring connection.
What is SIP?
Session Initiation Protocol (SIP) is a standard for establishing real-time communications such as telephony and messaging. It manages initiating, maintaining, and terminating connections, ensuring smooth, direct communication between devices.
What is Skill Based Routing?
Skill Based Routing in call centers involves routing calls to agents based on their skills and abilities, matching customer issues with appropriate agents.
What is SSO in VoIP?
Single Sign-On (SSO) enables access to multiple services with one login, simplifying user authentication and integration with various platforms.