What is a Phone Line Key?

A Phone Line Key on a phone designates individual lines, varying between 2 to 12 keys depending on the model, and can be used for managing multiple calls and as speed dials.

What is VoIP?

VoIP, short for Voice over Internet Protocol, enables audio transmission over the internet. Unlike traditional phones that use copper lines, VoIP offers more flexibility, superior audio quality, and is often more cost-effective.

What is a Channel?

In VoIP, a Channel is a unit representing part of the maximum number of simultaneous in-use items, like call capacity in trunking or IVR systems.

Double NAT – Definition

Double NAT occurs when two devices perform Network Address Translation, common in situations where data passes through two routers, causing issues with VoIP services.

What is a CLEC in VoIP?

Competitive Local Exchange Carrier (CLEC) in VoIP represents newer telecom service providers, established post-1996 Telecommunications Act, utilizing existing infrastructures to provide competitive alternatives.