What is an LOA?
A Letter of Authorization (LOA) is a legal document for transferring phone numbers between carriers, containing necessary information for successful number porting.
What is a Service Provider in VoIP?
A VoIP Service Provider supplies dial tone and call handling capabilities to customers, acting as a bridge between users and the broader telecommunication network.
What is a Soft Key?
Soft Keys on desk phones are contextually adaptive buttons that provide different functions based on the phone’s status, like during a call, idle, or when receiving a call.
What is a Softphone?
A Softphone is a software application that enables making and receiving calls via a service provider, often requiring a headset for optimal audio communication.
What is a Toll-Free Number?
A Toll-Free Number allows cost-free calling for the user, with the number’s owner bearing the call charges, often included in service packages with additional charges for exceeding allotted minutes.