Vicious Biscuit started in Charleston, SC, in 2018, turning breakfast into a culinary adventure with oversized, scratch-made biscuits. Now, Cliff and Hunter Russum—Hattiesburg natives and Mugshots veterans—are bringing that rebellious spirit to 3818 Hardy Street. Set to open in Spring 2025, Vicious Biscuit Hattiesburg is poised to become a local hotspot, blending Southern tradition with innovative flavors.

As a new venture, Vicious Biscuit Hattiesburg had no existing phone infrastructure. Cliff and Hunter needed a system to manage customer calls, takeout orders, and inquiries from day one—plus the flexibility to scale as they grow. Integration with their corporate operations was also key to maintaining brand consistency across locations.

EasyVoIP installed a wireless phone system featuring two Fanvil V62W desk phones and two Yealink W56H cordless units at Vicious Biscuit Hattiesburg. This 4-line phone system for small business includes a corporate IVR for efficient call routing, voicemail-to-email, and scalability to add more phones—perfect for a startup in Hattiesburg, MS.

With EasyVoIP’s small business phone system, Vicious Biscuit Hattiesburg is set for a smooth launch. The IVR ensures calls reach the right team, voicemail-to-email keeps them connected, and the system’s flexibility supports their growth. “It’s the backbone we need,” Hunter Russum adds. Come Spring 2025, they’ll be serving biscuits with confidence.