Patio 44’s story began in 2012 when Ron Savell envisioned a dining haven at 4th Street and 40th Avenue in Hattiesburg, MS. A chance reunion with Josh and Crystal Rogers in 2013 sparked a partnership that turned the dream into reality. Today, their three locations serve up a mix of culinary creativity and Southern hospitality, drawing crowds for both casual dinners and private events.

With success came a flood of calls—reservations, takeout orders, and private event inquiries—that overwhelmed Patio 44’s staff during peak hours. Their old system lacked the ability to hold, transfer, or park calls, and without an IVR (Interactive Voice Response), routing traffic efficiently was impossible. This bottleneck put their renowned service at risk, especially across multiple locations.

EasyVoIP delivered a wireless phone system tailored for Patio 44’s needs, installing two Fanvil V62W desk phones and two Yealink W56H cordless units at each location. This 4-line phone system for small business brought advanced features like call holding, transferring, parking, an IVR for seamless routing, and voicemail-to-email—transforming chaos into efficiency.

The impact was immediate. Staff could now focus on crafting dishes and hosting events, while the IVR handled call routing across Hattiesburg, Biloxi, and Gulfport. Voicemail-to-email kept communication flowing, and the system’s scalability ensured Patio 44 could grow without missing a beat. “It’s a lifesaver,” Josh notes. “Our guests notice the difference, and our team thrives.”