COMMON VOIP TERMS
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What is a VoIP Adapter?
A VoIP Adapter, or Analog Telephone Adapter (ATA), converts traditional phone signals to VoIP-compatible signals, often featuring a web interface...
What is a VoIP Switchboard?
A VoIP Switchboard, in VoIP telephony, refers to a PBX or a software allowing efficient call direction, with switching managed at the provider level.
What is ACD in VoIP?
Automatic Call Distribution (ACD) in VoIP manages the allocation of incoming calls to available agents in a call center, ensuring efficient call...
What is a Conference ID (Conference PIN)?
A Conference ID or PIN is a unique identifier within a conference bridge, acting like a room number in a convention center to group participants...
What is a Network Interface Device (NID)?
The NID marks the division between a carriers local cabling and customer premises wiring, serving as the connection point to the Public Switched...